Protecting your personal information

Privacy Policy for Superior Motors Car Co, LLC

At Superior Motors, we understand that your privacy is important to you. That’s why we are committed to protecting the personal information you provide to us when you visit our website or purchase a vehicle from our dealership. This privacy policy explains how we collect, use, and disclose your personal information, as well as your rights in relation to that information.

  1. Collection of Personal Information

We collect personal information from you when you visit our website, complete a purchase, or contact us for information. The personal information we collect may include your name, address, phone number, email address, driver’s license number, and payment information. We may also collect information about the vehicles you are interested in, your driving history, and your preferences.

  1. Use of Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your vehicle purchase and related transactions
  • To communicate with you about your purchase and to provide customer support
  • To improve our website and customer service offerings
  • To comply with legal and regulatory requirements
  1. Disclosure of Personal Information

We do not sell or rent your personal information to third parties for their marketing purposes. However, we may disclose your personal information to our service providers and business partners who assist us with our operations and provide services to you on our behalf. We may also disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or the safety of our customers or the public.

  1. Your Rights

You have the right to access, correct, or delete your personal information that we hold. You also have the right to object to the processing of your personal information or to request that we restrict the processing of your personal information. To exercise these rights, please contact us using the contact information below.

  1. Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

  1. Changes to Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes to this policy, we will notify you by posting the updated policy on our website or by other means as required by law.

  1. Contact Us

If you have any questions or concerns about this privacy policy or our use of your personal information, please contact us at sales@seattlesuperiormotors.com

Other Important Information related to our Privacy Policy!

Introduction

Superior Motors Car Co, LLC and each of our subsidiaries and affiliated entities under common ownership and control (collectively, “Dealership” or “we” or “us”) respects your privacy and the information that you have entrusted to us. This Privacy Policy describes our collection, use and disclosure of the information we may collect from you whenever you visit the Dealership’s physical location(s) or website(s) (hereinafter a “Site” and collectively the “Sites”), or otherwise access any of our other products, services, and content (hereinafter “Services”). This Privacy Policy applies to all visitors and customers of our Sites, including those consumers and/or customers who apply for and/or receive financing for personal, family or household purposes. If you become an inactive customer, or if we close or suspend your account, we will continue to adhere to the Privacy Policy in place when we collected your personal information as long as we retain it in our databases. We may delete any or all of your information at any time without notice to you or for any reason or no reason unless we are otherwise required by law or retain it. You may have other privacy protections under state laws and we will comply with any applicable state laws when we disclose information about you.

Sections

This Privacy Policy is comprised of the following sections.

Section 1 – Consumer Privacy Disclosures

Notice of Collection

The purpose of this Notice of Collection is to provide consumers with information about the categories of personal information that our dealerships collect about them and the purposes for which the personal information will be used.

We may collect the following categories of “personal data”:

  • Audio / Video / Visual / Electronic such as photographs, recorded calls, voicemails, and online & electronic communications, such as those made via a live or automated online chat module.
  • Commercial such as vehicles, products, services, and repairs purchased, obtained or considered; personal property records (e.g., vehicle titles and registration cards); or other purchasing or consuming histories or tendencies.
  • Customer Records such as digital and electronic signatures, telephone numbers, insurance policy numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers, and medical and health insurance information (in the context of employment).
  • Education such as diplomas and transcripts for student rebate eligibility.
  • Geolocation such as tracking and user-enabled location identification.
  • Identifiers such as real name, postal address, IP address, email address, SSN, driver’s license number, passport number, cookies, pixel tags, and similar identifiers.
  • Inferences to create a profile about you reflecting your product or vehicle preferences, purchasing tendencies and behaviors.
  • Internet Activity such as interactions with our websites, applications, and advertisements.
  • Professional/Employment such as job title, occupation, company or business name, and employment history information.
  • Protected Classes under state or federal law, such as gender, age, and veteran status.

We use the categories of personal information listed above for one or more of the following “business purposes”:

  • Advertising & Marketing to send advertisements and marketing material via physical and electronic mail relating to product specials and other promotional events or offers, perform marketing research and data analytics, and perform similar activities.
  • Contextual and Behavioral Targeting to provide contextual customization of ads shown as part of an interaction with our website or application, such as through the use of “first-party” or “session” cookies.
  • Counting Ad Impressions & Website Interactions to audit interactions with our websites, applications, or advertisements, count ad impressions to unique visitors, verify position and quality of ad impressions, and perform similar activities.
  • Customer Service to provide customer service, maintain and service products and accounts, provide training for quality assurance purposes, and perform similar activities.
  • Defending Against Claims & Litigation to defend against or respond to potential or actual claims and litigation, including, but not limited to, those against the manufacturer of a particular vehicle we’ve sold.
  • Fraud Prevention to help ensure security and integrity, such as necessary to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for that activity.
  • Processing Transactions to process or fulfill orders and transactions, verify customer information, process payments, confirm eligibility for manufacturer rebates, and perform similar activities.
  • Providing Financing to provide financing in connection with a vehicle purchase, lease or related products or services.

In the context of employment, we also use the categories of personal information listed above for one or more of the following business purposes:

  • Claims & Benefits Administration to process claims, administer benefits, and conduct employee drug tests in accordance with applicable laws.

Privacy Policy

The purpose of this Privacy Policy is to provide consumers with a comprehensive description of our dealership’s online and offline practices regarding the collecting, use, disclosure, and sale of personal information.

The tables below describe how we collect, use, and disclose consumers’ personal information. Please note that because the categories of personal data collected and shared largely depends on how a consumer has interacted with our dealership, not all of the items listed in the tables below will be relevant to you. For example, we generally only collect veteran status when a consumer qualifies for a military rebate.

Categories of Personal Data We Collect

Categories of Personal Information Collected

Categories of Sources from which the Personal Information is Collected

Business or Commercial Purposes for which the Personal Information was Collected or Sold

Audio / Video / Visual / Electronic such as photographs, recorded calls, voicemails, and online & electronic communications, such as those made via a live or automated online chat module.

Commercial such as vehicles, products, services, and repairs purchased, obtained or considered; personal property records (e.g., vehicle titles and registration cards); or other purchasing or consuming histories or tendencies.

Customer Records such as digital and electronic signatures, telephone numbers, insurance policy numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers, and medical and health insurance information (in the context of employment).

Education such as diplomas and transcripts for student rebate eligibility.

Geolocation such as tracking and user-enabled location identification.

Identifiers such as real name, postal address, IP address, email address, SSN, driver’s license number, passport number, cookies, pixel tags, and similar identifiers.

Inferences to create a profile about you reflecting your product or vehicle preferences, purchasing tendencies and behaviors.

Internet Activity such as interactions with our websites, applications, and advertisements.

Professional/Employment such as job title, occupation, company or business name, and employment history information.

Protected Classes under state or federal law, such as gender, age, and veteran status.

Advertising Networks & Agencies such as digital advertising companies and other marketing firms.

Captive Finance Companies and wholly-owned subsidiaries of automakers that offer loans, lease programs, and other financial services to our customers.

Credit Reporting Agencies such as Experian, Transunion and Equifax that gather account information from various creditors and provide that information to dealers in connection with an application for credit.

Data Brokers & Analytics Providers such as equity mining, data mining, call tracking, and sales prospecting tools.

Directly from Consumers through our website forms and via in-person applications, forms and contracts.

Government Entities such as the Department of Motor Vehicles (DMV) and various other state and federal agencies.

Insurance Companies that provide us with information relating to vehicle collisions, auto accidents, and other claims.

Online Lead Providers and third party websites that collect and share data relating to consumers whose product preferences or inquiries align with the offerings of our dealership.

Social Media Networks such as Facebook, Instagram, and other platforms used to run various advertising campaigns.

Tow Companies that transport customer vehicles to the dealer’s service department.

Vehicle Manufacturers for which we are franchised to sell new motor vehicles.

Advertising & Marketing to send advertisements and marketing material via physical and electronic mail relating to product specials and other promotional events or offers, perform marketing research and data analytics, and perform similar activities.

Contextual and Behavioral Targeting to provide contextual customization of ads shown as part of an interaction with our website or application, such as through the use of “first-party” or “session” cookies.

Counting Ad Impressions & Website Interactions to audit interactions with our websites, applications, or advertisements, count ad impressions to unique visitors, verify position and quality of ad impressions, and perform similar activities.

Customer Service to provide customer service, maintain and service products and accounts, provide training for quality assurance purposes, and perform similar activities.

Defending Against Claims & Litigation to defend against or respond to potential or actual claims and litigation, including, but not limited to, those against the manufacturer of a particular vehicle we’ve sold.

Fraud Prevention to help ensure security and integrity, such as necessary to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to prosecute those responsible for that activity.

Processing Transactions to process or fulfill orders and transactions, verify customer information, process payments, confirm eligibility for manufacturer rebates, and perform similar activities.

Providing Financing to provide financing in connection with a vehicle purchase, lease or related products or services.

Disclosure of Personal Data to Third Parties

Categories of Personal Information Disclosed for a Business Purpose or Sold to Third Parties

Categories of Third Parties to Whom the Information was Disclosed or Sold

Audio / Video / Visual / Electronic such as photographs, recorded calls, voicemails, and online & electronic communications, such as those made via a live or automated online chat module.

Software Vendors, Attorneys & Law Firms

Commercial such as vehicles, products, services, and repairs purchased, obtained or considered; personal property records (e.g., vehicle titles and registration cards); or other purchasing or consuming histories or tendencies.

Vehicle Manufacturers, Data Brokers & Analytics Providers, Advertising Networks & Marketing Agencies, Digital Retailers & eCommerce Platforms, Software Vendors, Debt Collection Agencies & Repossession Companies, Check Guarantee Companies, Records Management Companies, F&I Product Providers & Administrators, Website and Hosting Providers, Chat Modules, Reputation Management Companies, Insurance Brokers (non-health related), Auditors & Consultants, Auctions & Wholesalers, Financial Institutions, Government Entities, Professional Service Companies, Attorneys & Law Firms

Customer Records such as digital and electronic signatures, telephone numbers, insurance policy numbers, credit and debit card numbers, financial and credit-related information, physical characteristics and descriptions (e.g., government identification), bank account numbers, and medical and health insurance information (in the context of employment).

Vehicle Manufacturers, Data Brokers & Analytics Providers, Advertising Networks & Marketing Agencies, Digital Retailers & eCommerce Platforms, Software Vendors, Debt Collection Agencies & Repossession Companies, Check Guarantee Companies, Records Management Companies, F&I Product Providers & Administrators, Website and Hosting Providers, Chat Modules, Reputation Management Companies, Insurance Brokers (non-health related), Rideshare Companies, Auditors & Consultants, Auctions & Wholesalers, Credit Reporting Agencies (CRAs), Financial Institutions, Government Entities, Professional Service Companies, Attorneys & Law Firms, Payment Processors & Gateways

Education such as diplomas and transcripts for student rebate eligibility.

Vehicle Manufacturers, Debt Collection Agencies & Repossession Companies, Check Guarantee Companies, Records Management Companies, Digital Retailers & eCommerce Platforms, Website and Hosting Providers, Data Brokers & Analytics Providers, Software Vendors, Financial Institutions, Attorneys & Law Firms

Geolocation such as tracking and user-enabled location identification.

Vehicle Manufacturers, Advertising Networks & Marketing Agencies, Digital Retailers & eCommerce Platforms, Software Vendors, Website and Hosting Providers, Data Brokers & Analytics Providers, Chat Modules

Identifiers such as real name, postal address, IP address, email address, SSN, driver’s license number, passport number, cookies, pixel tags, and similar identifiers.

Vehicle Manufacturers, Data Brokers & Analytics Providers, Advertising Networks & Marketing Agencies, Digital Retailers & eCommerce Platforms, Software Vendors, Debt Collection Agencies & Repossession Companies, Check Guarantee Companies, Records Management Companies, F&I Product Providers & Administrators, Website and Hosting Providers, Chat Modules, Reputation Management Companies, Insurance Brokers (non-health related), Rideshare Companies, Auditors & Consultants, Auctions & Wholesalers, Credit Reporting Agencies (CRAs), Financial Institutions, Government Entities, Professional Service Companies, Attorneys & Law Firms, Payment Processors & Gateways

Inferences to create a profile about you reflecting your product or vehicle preferences, purchasing tendencies and behaviors.

Vehicle Manufacturers, Data Brokers & Analytics Providers, Advertising Networks & Marketing Agencies, Digital Retailers & eCommerce Platforms, Software Vendors, Website and Hosting Providers

Internet Activity such as interactions with our websites, applications, and advertisements.

Vehicle Manufacturers, Data Brokers & Analytics Providers, Advertising Networks & Marketing Agencies, Digital Retailers & eCommerce Platforms, Software Vendors, Website and Hosting Providers, Chat Modules, Reputation Management Companies

 

Professional/Employment such as job title, occupation, company or business name, and employment history information.

Data Brokers & Analytics Providers, Advertising Networks & Marketing Agencies, Digital Retailers & eCommerce Platforms, Software Vendors, Debt Collection Agencies & Repossession Companies, Check Guarantee Companies, Records Management Companies, Vehicle Manufacturers, Website and Hosting Providers, Insurance Brokers (non-health related), Credit Reporting Agencies (CRAs), Financial Institutions, Government Entities, Attorneys & Law Firms

Protected Classes under state or federal law, such as gender, age, and veteran status.

Vehicle Manufacturers, Data Brokers & Analytics Providers, Advertising Networks & Marketing Agencies, Digital Retailers & eCommerce Platforms, Software Vendors, Debt Collection Agencies & Repossession Companies, Check Guarantee Companies, Records Management Companies, Website and Hosting Providers, Insurance Brokers (non-health related), Credit Reporting Agencies (CRAs), Financial Institutions, Government Entities, Attorneys & Law Firms

Our Commitment to Your Personal Data

  1. Right to Opt-Out of Sharing Your Information For Value

We believe in a consumer’s ability to opt-out of the sharing of their personal data for valuable services or monetization of online ads, such as with companies like Facebook and Google for retargeted advertising or insights.

 

  1. Right to Know About Personal Data Collected, Disclosed, or Shared

We believe that consumers should have the ability to ask us to disclose the categories of personal data we have collected processed, and disclosed. We call this a “categories” or “right to know” request.

 

  1. Right to Request Deletion of Personal Data

We believe that consumers should have the right to delete the personal data we have collected about them, subject to certain legal exemption. We call this the a “right to delete” or “deletion” request and will fulfill these requests where applicable. We will reject these requests if it is exempt under or conflicts with an existing state or federal law, such as a record retention rule.

 

  1. Right to Data Portability

We believe that consumers should have the ability to request that we disclose the specific pieces of personal data that we have collected about you, which we call a “specific pieces” or “access” request.

Authentication of Requests

To protect against fraud, identity theft, and the unauthorized disclosure or deletion of personal data, we require that consumers submitting requests first verify their identity. This may include a combination of SMS (text message) verification, email verification, and one or more questions regarding the consumer’s particular interaction or transaction with our dealership. If the consumer fails to verify their request via these methods, or the information provided by the consumer otherwise does not match our existing records, we will deny the request.

Contact Us

For questions or concerns about our Privacy Policy, please contact us by email at sales@seattleusperiormotors.com or call us at (206) 323-7517

Section 2 – Other Important Privacy Disclosures

Consent and Notification of Revisions

By accessing or using our Sites and/or Services, you consent to this Privacy Policy. If you do not agree with this Privacy Policy or our Terms of Service, please do not access or use the Site(s) or Services. We may periodically modify or update our Privacy Policy with our without notice to you by posting the most updated version on this page. Please see the “Revision Date” at the top of this document to see when the Privacy Policy was last changed. We will update the “Revision Date” in the privacy policy to notify you of any substantive changes to the way we collect and use information. We encourage you to periodically review this Privacy Policy to obtain the most up-to-date information on how we are handling your personal information. If you do not agree to changes to this Privacy Policy, you must stop using the Sites after the last revision date of such changes.

Collection of Anonymous Information

We also collect anonymous, aggregate information (IP address or domain name) from all visitors to our Sites. The anonymous information we collect from your visit is never linked to any of your personal information until you voluntarily submit that personal information. If not, that anonymous information is used only in the aggregate to generate statistical reports about the use of our Sites. We may provide this anonymous information in aggregate form to other parties or use it for our own insights or marketing purposes. This anonymous or aggregate information is not linked to any personal information and our ability to use this information is not restricted in any way.

How We Respond To Do-Not-Track Signals & Global Privacy Controls

A “do-not-track” signal is a privacy preference feature in some web browsers that tells a website that a user does not want their online activity to be tracked. We currently support Global Privacy Control (GPC), a specification designed to allow internet users to notify businesses of their privacy preferences, such as whether or not they want to be tracked or have their personal information sold or shared with third parties for targeted advertising. It consists of a setting or extension in the user’s browser or mobile device and acts as a mechanism that our websites can use to honor your privacy settings. GPC is available for an increasing number of browsers and browser extensions, click here to view the options. If you want to use GPC, you can download and enable it via a participating browser or browser extension. More information about downloading GPC can be found by clicking here. If your browser or device has enabled GPC, it will override your preferences selected in the cookie banner or privacy settings on this Site.

Third-party Links

This Privacy Policy applies only to our Sites and Services, and information collected for us or by us through various features and online offerings on our Sites. Our Sites contain links to other third-party sites, and our Privacy Policy does not apply to any third-party site or service linked to our Sites or recommended or referred by our Sites or by our staff. We are not responsible for the website, privacy practices or content of any third-party. If you have any questions about how these other sites use your information, you should review their policies and contact them directly.

Chat Modules

We may collect certain categories of personal information from you when you use our interactive chat module. This includes the information you may enter into the chat box, including, but not limited to, name, phone number, email, mailing address, and other identifiers you may provide. Additionally, we may also store any transcripts from such conversations and link those transcripts with your personal information. We may also collect information from you to perform data analytics and thereby enhance your experience and help improve the functionality of our tools and digital advertising in an effort to present to you only relevant products and services. Such information includes, but is not limited to, geolocation, IP address, pixel tags, browsing history, viewing behavior, clicks, online activity, and other analytics. By interacting with the chat box, you consent to our collection practices and understand and acknowledge that we may use this data to communicate with you about our products and services.

Security

We implement reasonable security measures to ensure the security of your personal information. However, no data transmissions over the Internet can be guaranteed to be 100% secure by nature. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. We may attempt to notify you electronically of any security system breach so that you can take appropriate steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Services. We may post a notice via our website if a security breach occurs or send an email to you at the email address you provided. You may have a legal right to receive notice of a security breach in writing depending on where you live.

While we use encryption to protect online information, we also make all reasonable efforts to secure and protect your information offline. All of our customers’ information is restricted in our offices and only employees who need the information to perform a specific job function are granted access to this information. The services that store your personal information are housed in a secure environment.

Business Transfers and Related Activities

We may share or transfer your information in the course of any direct or indirect reorganization process such as, but not limited to, mergers, acquisitions, divestitures, bankruptcies, and sales of all or a part of our assets. Your information may be shared as a result of such transaction and/or during the assessment process pending transfer. In the event your information is transferred due to one of these events, know that your information would remain subject to this Privacy Policy or a privacy policy that protects your privacy to an equal degree as this Privacy Policy.

 

Children Under 13 Years of Age

Our Sites and Services are not intended for children under thirteen (13) years of age. Dealership does not knowingly collect or use and personal information from children under thirteen (13) years of age, and does not knowingly provide any personal information to any third party for any purpose whatsoever from visitors younger than thirteen (13) years old. If you are under thirteen (13) years old, please do not provide any information on our Sites or through our Services.

 

Use of Cookies & Similar Technologies

We use cookies and other similar technologies (e.g. web beacons, pixels, or local storage) to deliver content specific to your interests, track your website activity, help our Sites remember you, enhance your online experience with us, and provide you with information you’re most likely to need. Cookies are small pieces of text used to store information on web browsers between visits. Cookies and any technology that serves a similar purpose as a cookie in the context of tracking, identifying, or building consumer profiles are included in our use of the term “cookie” for the purpose of this Privacy Policy. We, our service providers, or third-party advertising companies may use “first-party cookies” or “third-party cookies” as described below.

 

First-Party Cookies

Many first-party cookies are necessary to facilitate essential website functions and enable you to navigate our Sites and use its features, such as remembering a consumer’s shopping cart or chat session across pages or multiple visits. Also, first-party cookies are used to improve the functionality of the Site (such as tracking errors) and may be used to improve the ability to market or advertise to our consumers strictly on our own Sites, such as building consumer interest profiles to improve the recommended products consumers see on our own Sites. By default, our Sites do not support an inherent mechanism to allow users to opt-out of these first-party cookies.

 

Third-Party Cookies

Third-party cookies refer to any cookie that shares or enables the sharing of information to an entity other than our own Sites. For example, some cookies used with third-party analytics providers will use a first-party domain but still share the collected information with the third-party provider. Our users can opt-out of certain third-party cookies by making the appropriate selection on our cookie banner that appears upon first visiting our Sites, using a browser or plug-in that supports Global Privacy Control (GPC), by submitting an opt-out request (see our Privacy Policy for more info), or as otherwise described in this Privacy Policy. We allow users to opt-out of the following types of third-party cookies:

  • Cookies used to track consumers in order to serve ads to the consumer on other websites (e.g. retargeting ads that might appear on a search engine or social media that redirect you to our Sites).
  • Cookies used to build consumer profiles to improve the overall ability to advertise to an individual or group of consumers across multiple Sites.
  • Cookies used to track individual consumers to improve the ads they are served from a variety of advertisers (which may include the Dealership).

For some third-party cookies, our Sites do not offer an inherent mechanism for user to opt-out. This includes the following types of third-party cookies:

  • Cookies used by our service providers or third-party advertising companies to perform an essential function solely on our own Sites. For example, they may use a cookie to remember a consumer’s chat session across pages or visits so that the customer service representative responding to the chat is aware of the previous questions asked by the specific consumer.
  • Cookies used by our service providers to perform analytics solely for our own Sites.

Some web browsers offer settings that allow you to choose whether cookies are set by the websites that you visit. These controls vary by browser, but may allow you to disable all cookies, disable cookies for individual websites, or notify you whenever a cookie is set. Please note that if you disable cookies, you may still use our website, but your ability to use some features or areas of the Site may be limited. Our Sites may use products, such as Google Analytics, to measure how you interact with our Sites and to improve your user experience. For more information on Google Analytics, its privacy practices, and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at https://support.google.com/analytics/answer/6004245?hl=en. For Google’s privacy policy and instructions on opting-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout. The Network Advertising Initiative also offers a means to opt-out of a number of advertising cookies. To learn more, please visit www.networkadvertising.org. Note that opting-out does not mean you will no longer receive online advertising. It means that the company or companies from which you opted-out will no longer deliver ads tailored to your preferences and usage patterns.

Note that this site’s cookie banner and privacy settings will only opt you out of the future tracking and sharing by cookies that are deployed by our Sites. In order to manage the information sharing and advertising cookies not deployed by our Sites (e.g., other third-party companies’ cookies that are already tracking you), you may want to consider using one of the consumer choice tools created under self-regulation programs, such as the US-based https://optout.aboutads.info/?c=2&lang=EN choices page.

 

Dispute Resolution and Arbitration Agreement

Except where prohibited by law, by using the Services you and Dealership agree that if there is any controversy, claim, action, or dispute arising out of or related to your use of the Services or the breach, enforcement, interpretation, or validity of this Privacy Policy or any part of it (hereinafter “Dispute”), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party thirty (30) calendar days in which to respond to or settle the Dispute. Notice shall be sent to us at ATTN: 13001 AURORA AVE N, SEATTLE, WA 98133 or to you at the address or email we have on file for you.

Both you and the Dealership agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE JURISDICTION FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON ANY INDIVIDUAL BASIS. ARBITRATION ON AN INDIVIDUAL BASIS MEANS THAT YOU WILL NOT HAVE, AND YOU WAIVE THE RIGHT FOR A JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THAT YOU MAY NOT PROCEED IN A CLASS,CONSOLIDATED, OR REPRESENTATIVE CAPACITY. Other rights that you and we would otherwise have in court will not be available, or will be more limited in arbitration, including discovery and appeal rights.

 

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability, or formation of this Privacy Policy, including any claims that all or any part of this Privacy Policy is void or voidable.

 

Other Arbitration Agreements

In the event of a conflict between this arbitration agreement and any other arbitration agreement between you and the Dealership such as an arbitration agreement contained in a retail installment sale contract, lease agreement, or repair estimate (hereinafter “Other Arbitration Agreement”), the terms of the Other Arbitration Agreement shall govern and prevail in each instance.

 

Venue And Choice Of Law

This Privacy Policy has been made in, and shall be construed in accordance with the laws of Washington without giving effect to any conflict of law principles. Any disputes or claims not subject to the arbitration provision discussed above shall be resolved by a court located in that state and you agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.